Principal Architect
46% faster first response, 82% less manual triage
Independent consulting
Through 1AYM, the practice designs and builds agent systems, retrieval and context services, and enterprise automations that have to show up in the operating numbers. Independent consulting produced systems associated with a 46% reduction in first-response time and an 82% reduction in manual triage, plus executive reporting.
- First-response time down
- 46%
- Manual triage down
- 82%
- 1AYM practice
- Mar 2024–present
What was built
AI strategy, platform architecture and adoption work for founders, C-suite and directors: current-state discovery, use-case ranking, proof of concept, governance and rollout. Agent systems and harnesses used to validate strategy with working software before a wider bet.
The 46% and 82% figures are associated with production systems for operations teams, with executive reporting. They are not claimed as a universal benchmark.
- Earlier delivery
- Greenfield data warehouse and platform for 35,000+ users in Dubai (BMX Assets / Y Wait Global). Founded and ran a software agency for seven years from age 19.
Agent systems · RAG / context · Python · TypeScript · Executive reporting
Bring one workflow. We will tell you how we would approach it.
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